RESPONSIBLITIES:
· Lead and maintain compliance with IATF 16949, and customer-specific requirements.
· Direct supervisory responsible for the plant quality department team including selection, hiring training, performance evaluations, and work schedule.
· Serve as the site Management Representative for quality systems.
· Report abnormal quality KPI's and customer scorecards and their related corrective/preventive actions to General Manager and Corporate Quality.
· Track the QMS required quality metrics and develop action plans to achieve green metrics.
· Review customer and engineering requirements to ensure successful new production launch by compliance with APQP and PPAP activities.
· Develop, update, and control quality procedures, work instructions, and records.
· Prepare for and lead internal audits, customer audits, and third-party audits.
· Drive corrective and preventative actions (CAPA) using structured problem-solving methods.
· Act as a primary quality contact for automotive customers and OEMs and Tier 1 customers.
· Manager customer complaints, warranty issues, and scorecards.
· Lead 8D problem-solving, root cause analysis, and corrective action submissions.
· Support customer PPAP submissions, launch readiness, and change management.
· Oversee supplier quality performance, including audits and corrective actions.
· Ensure compliance with APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
· Monitor and analyze quality metrics (PPM, scrap, rework, customer returns).
· Partner with Production, Engineering, and Tooling to reduce defects and improve process capability.
· Support new product launches, process changes, and tooling modifications.
· Ensure effective incoming, incoming, in process, and final inspection systems.
· Lead, coach, and develop Quality Engineers, Quality Technicians, Quality Supervisor, Auditors, and Inspectors.
· Establish department goals aligned with plant KPIs.
· Conduct performance reviews and support training and skill development.
· Promote a culture of quality, accountability, and continuous improvement.
· Drive Lean, Six Sigma, and continuous improvement initiatives.
· Use data-driven decision making to identify trends and prevent recurring issues.
· Manage and support layered process audits (LPA) and risk mitigation activities.
· Ensure compliance with safety, environmental, and regulatory requirements related to quality.
· Perform other duties as assigned.
REQUIREMENTS:
· Bachelor’s degree in engineering, Quality, Manufacturing, or related field (or equivalent 5 years of experience).
· 5+ years of quality leadership experience in automotive manufacturing
· Strong working k