Inside Sales Rep

SC92-2748206 · Ladson, South Carolina · Charlie Isgette

Job Description

Inside Sales Rep Location: Ladson, SC (Greater Metro Charleston)Job Type: Full-time, On-siteCompensation: $50,000 – $60,000 annually (DOE)Reports to: President Position Summary The Inside Sales Rep supports sales and customer service activities, with a focus on lead generation, order management, and customer communication. This role is responsible for identifying new prospects, maintaining accurate sales records, responding to inquiries, and ensuring a high level of customer satisfaction. The position requires a proactive, detail-oriented professional with experience in inside sales and account support. Key Responsibilities Research and identify prospective customers, input information into CRM. Generate and process new sales leads; follow up on marketing and referral sources. Conduct daily outbound calls to qualify and nurture potential clients. Respond promptly to inbound inquiries via phone, email, and online channels. Manage sales pipeline through order confirmation and fulfillment. Maintain accurate customer records and communication logs in CRM. Prepare and distribute marketing materials; follow up to gather feedback. Collaborate with management and peers to improve processes and service. Provide administrative support and reporting as directed. Performance Expectations Meet or exceed individual sales activity and performance targets. Build and maintain professional relationships with prospective customers. Maintain a high standard of accuracy, communication, and follow-through. Qualifications Minimum 3 years of inside sales experience. Strong communication skills (verbal, written, and virtual). Proficient in Microsoft Office; prior CRM or ERP experience a plus. Customer-service focused with strong organizational skills. Ability to work independently and as part of a team. Comfortable working in a fast-paced, target-driven environment. Benefits 401(k) with company match Health, dental, and vision insurance Paid time off