Chief Revenue Officer -CRO - Healthcare

VA57-2752571 · Orlando, Florida · Chris Shoulet

Job Description

CHIEF REVENUE OFFICER - CRO - HEALTHCARE FACILITY Location: Orlando, FL (hybrid) Relocation: Available Compensation: Competitive salary ranging from $220,000 to $300,000, commensurate with experience and expertise demonstrated during the interview process. Additional bonus potential up to 35%. ABOUT THE ROLE: We are seeking a dynamic and strategic Chief Revenue Officer (CRO) to lead and innovate the revenue cycle processes within a highly regulated healthcare environment, specializing in behavioral health and addiction services. This senior executive role is pivotal in driving the enterprise-wide revenue strategy and ensuring optimal reimbursement performance. WHAT YOU WILL BE DOING: Develop and execute comprehensive revenue cycle strategies aligned with organizational growth, focusing on reimbursement optimization across Residential, IOP and MAT/OTP services. Optimize payer mix and reimbursement performance across Medicaid, Medicare, Commercial, Private Pay, and grant-funded programs. Support new site launches, acquisitions, integrations and service expansions through scalable revenue strategies. Implement Scalable RCM processes, operational controls and performance dashboards Lead and develop a high-performance revenue organization that includes billing, collections, credentialing and contracting. Oversee all Revenue Cycle Functions (VOB, Coding, Billing, Collections, Denials, Cash acceleration, etc.) Ensure compliance with federal, state, and payer-specific requirements (SAMHSA, DEA, CMS, Medicaid, OIG, Joint Commission, and ASAM) Partner with Compliance and Legal to mitigate audit exposure, recoupment risk and payer claw backs. Maintain revenue integrity through internal audits, strong controls and proactive risk management Collaborate with the CFO, Managed Care, clinical leadership, compliance, and operations teams to synchronize financial performance with organizational goals. Prioritize revenue realization and reimbursement integrity over patient acquisition and admissions growth. Implement operational excellence initiatives to optimize the revenue lifecycle. ABOUT YOU / THE REQUIRED STUFF: 10+ years of Sr. Healthcare Revenue Operations and Reimbursement Leadership experience. Exceptional Revenue cycle transformation experience Direct experience in Behavioral Health, Substance Use Disorder Treatment and/or Opiod Treatment Programs Adept at balancing financial performance with clinical integrity and compliance Expert understanding of Medicaid, Medicare and Commercial Reimbursement Models, including Managed Medicaid Complexity Demonstrated expertise leading Revenue Cycle performance in multi-site regulated healthcare environments Solid expertise in denial management, compliance, credentialing, payer contracting, and revenue integrity Data-driven performance management (KPI / Metrics driven) Bachelors degree BONUS POINTS FOR THE FOLLOWING: Expertise scaling and transforming payer contracting functions Experience working in a PE backed Healthcare organization or a Rapidly growing multi-site healthcare organization Experience with Value-based care Experience with EHRs (Methasoft, Kipu, Zencharts) MBA, MHA This role offers the opportunity to make a significant impact on the financial health and sustainability of the organization, aligning financial objectives with patient care excellence. ABOUT THE COMPANY: Private Equity Backed Behavioral Health and Drug Addiction Treatment Health Services Organization with ~100 clinics operating in 20 states and growing. 2025 Net Revenue $235M, on track for solid growth this year.